Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our Site:

Information you provide directly:

• Name, email address, and phone number
• Home address or city/community (for providing quotes and scheduling cleanings)
• Information submitted through our Get a Free Quote, Book a Consultation, and Contact Us forms, including your preferred date/timing, the service you are interested in, and details about your home or specific requests
• Any messages, notes, or special instructions you provide

Information collected automatically:

• IP address, browser type, and device information
• Pages visited and time spent on the Site
• Cookies and similar tracking technologies (see Section 4 below)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide free quotes and consultations
• Schedule, confirm, and manage cleaning appointments
• Communicate with you about your service, appointments, and account
• Send promotional offers or updates, where you have opted in
• Improve our website, services, and customer experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, such as our customer relationship management (CRM) platform, scheduling and communication software, and payment processors
• Law enforcement or government authorities, if required by law or to protect our rights, property, or safety
• Successors, in the event of a merger, acquisition, or sale of business assets

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors use our Site. You can control or disable cookies through your browser settings, though this may affect how the Site functions.

5. Text Messages and Communications

If you provide your phone number through our forms, we may contact you by phone, text message, or email about your quote, consultation, or scheduled service. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, or opt out of emails by using the unsubscribe link or contacting us directly. We do not share your phone number or text messaging opt-in information with third parties or affiliates for their own marketing purposes.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Choices and Rights

You may:

• Request access to the personal information we hold about you
• Request that we correct or update your information
• Request that we delete your information, subject to legal or contractual obligations
• Opt out of marketing communications at any time by contacting us, replying STOP to a text message, or using the unsubscribe link in our emails

To make any of these requests, contact us using the information in Section 11 below.

9. Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: